Richland, WA
(509) 531-1477

5.0 stars from 304 Google reviews

What Tri-Cities customers say about Masters Garage Doors

As of September 2026 the Google listing shows 5.0 stars across 304 reviews. These are fifteen of them, shown with the name each reviewer used and the star rating they gave.

“Fernando is a great guy. Came out to look at our old beat up doors and fixed one that wasn’t opening for nothing. He quoted us two modern doors with state of the art openers for a good price. He even came back for a second time to show my wife the colors to match our house accent wall.”
John and Teri Genduso · Google · 5 stars

Springs, same day

A snapped spring is the call the crew gets most. Customers mention appointments inside 90 minutes, repairs in under an hour and no weekend surcharge. Read how a spring repair goes.

“We called when one of the springs on our garage door broke, and had an appointment within 90 minutes. The texting program told us when they were on their way. Fernando and his teammate arrived on time, fixed it quickly and professionally.”
Kim Anderson · Google · 5 stars
“Their quote was one of the best I got, they showed up on time, and they had our torsion spring replaced in under an hour. A small unrelated issue popped up the next day, and they came back to fix it, no charge.”
Harish Reddy Gadey · Google · 5 stars
“Came same day, diagnosed and fixed my garage door in around 30 minutes. Has been working great ever since. Cheaper than I expected too.”
Hunter T · Google · 5 stars
“Fernando was amazing the way he quickly responded to my urgent call to repair my garage door with a broken spring. He did such a professional job upgrading the mechanism for the broken door that I asked him to do the same as a preventative measure for the other garage door. He completed all the work promptly and in a superior fashion and did not charge me an extra penny for an emergency call on the weekend.”
Ralph Eric Leber · Google · 5 stars
“My garage door spring broke overnight and masters garage doors came out the next day to get it fixed. Tech was able to come early, quickly replaced both springs and cleaned up.”
Josue Gutierrez · Google · 5 stars
“Came out same day and took care of issue. Very professional, would definitely use them again!”
Sheila Omlin · Google · 5 stars
“Fast response and service reasonably priced to replace a spring on a single car door.”
Rob Johnson · Google · 4 stars

New doors and openers

“Masters came out and installed a brand new garage door and opener today! The tech was great. Installed and ready to roll within several hours. Our older home was ready for an upgrade.”
Jennifer WhiteCrane · Google · 5 stars
“I had purchased a new garage door opener and Fernando and his team made quick work of the installation. I was provided instructions for use and the unit has operated perfectly since installation.”
Tucker Gilman · Google · 5 stars

How the crew works

“Communication was great, everyone was friendly and professional, and they were very thorough with their work. We really appreciated the attention to detail and making sure everything was done right.”
Elizabeth St John · Google · 5 stars
“Great company. Service was timely, friendly and professional”
Terry Thrall · Google · 5 stars
“We appreciated how soon the gentlemen from Masters Garage Doors were able to schedule us in and get our concerns resolved. They performed maintenance and suggested improvements which satisfied what we agreed on.”
Michael Moore · Google · 5 stars
“Fast response, friendly, and a good price”
Megan Rabner Pope · Google · 5 stars

Have a door that needs looking at?

Call any hour or send the details. Consultations are free.

Read all reviews on Google